A groundbreaking new handbook for business leaders who want to form stronger connections with the people they lead. In The Empathy Gap, corporate strategy and management consultant Daniel Murray delivers a unique and unconventional approach to contemporary leadership, emphasising the power of empathy. Empathy is not just a secondary soft skill, but rather a powerful tool for driving performance, fostering innovation and leading in today’s complex, diverse and fast-paced world. Exhibiting empathy is not a magical skill that some people have and others don’t. It is a capability that we can all build and nurture. Drawing on the latest research, personal anecdotes and real-world case studies, Murray lays out a detailed and practical guide for leaders to harness the transformative power of empathy and achieve outstanding results in their organisations.
