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Triple fit strategy : how to build lasting customer relationships and boost growth

ISBN: 9781647827144
Format: Hardback
Publisher: Harvard Business Review Press (ADS)
Origin: US
Release Date: February, 2025

Book Details

Christoph Senn and Mehak Gandhi lay out the Triple Fit Strategy framework, which will help you escape the product-centric mindset and put customers at the heart of your business strategy. Based on a hands-on tool set, Triple Fit ensures that customer and supplier are aligned across three areas: planning, execution, and resources. The Triple Fit canvas, a diagnostic and action framework, provides a systematic approach that every account manager and sales team can use to boost business results. Companies who use it can contribute ten times more to their customers success and can double account values in less than three years. Whats more, the Triple Fit Strategy helps sales and business leaders better understand the health of their customer relationships and allocate resources for faster breakthroughs.